We provide straightforward answers about setup, data migration, and hardware. Reach out to our team via phone or email.
Third-Party Hardware Support
For driver issues or hardware-specific troubleshooting, contact vendor support directly:
support.epson.net
pos-x.com
mscashdrawer.com
zebra.com
IMPORTANT Data Management & Backup
IMPORTANT: ALWAYS BACKUP BEFORE ALTERING FOLDERS.
The BCSS program installs on your C: Drive in a folder named 'BCSS'. This folder contains your "Data Files"—the heartbeat of your shop including inventory and consignor records.
How to Backup:
To safely back up your data, copy the C:\BCSS folder to an external flash drive.
Note: Software must be officially "installed" on a new PC to work; simply copying the folder to another computer will not register the program.
Restoring Data:
In BCSS, navigate to Utilities > Restore Data. Select your backup location and click Save. Close and reopen the program to refresh your data.