Since 2001, consignment shops that chose Best Consignment Shop Software (BCSS) have collectively saved over $4 million by paying far less for software, hardware, and services compared to other vendors. Many stores have never paid a single dollar for support after their initial purchase—because the software is reliable, and service is rarely needed.
Over the years, unscrupulous competitors have written fake reviews about BCSS to discredit our software while lying about the true costs of owning their programs. It's important to highlight that the truth is on our side. BCSS has been consistently rated 5 stars by over 80+ users on independent review sites. Despite attempts by some review sites to pressure BCSS for referral fees, our commitment to honest customer service has remained steadfast.
We encourage potential customers to refer to trusted sources like the Better Business Bureau (BBB), where BCSS maintains an A+ rating, and Dun & Bradstreet reports for an unbiased review of our services. Unlike some competitors, our reviews are not manipulated or paid for, and we do not engage in underhanded tactics to misrepresent other software products.
With BCSS, there are no padded fees or unexpected charges. The price of our software does not include unnecessary pre-charges for support, resulting in initial costs that are hundreds of dollars less than our competitors. Additionally, we do not charge any annual support fees, saving our clients even more money over the lifetime of their business.
Compare that to competitors like Conpro, which charges $1,300 just for the software. They also inflate hardware prices and mislead potential buyers with fake “list prices.” Extra costs are hidden and often only revealed after credit card details are collected. And then there are the annual support fees—up to $300 a year in some cases, which are required for any updates or support services.
One competitor, Conpro, offers a leasing model of $129 per month—which can quickly add up. Their lease program comes with no end date, meaning shops could end up paying thousands more than the purchase price of the software without ever actually owning it. After leasing the program for 20 months, users could spend $2,580, which is double the cost of purchasing their software outright.
In contrast, BCSS offers value by including both software and hardware (such as a thermal label printer, barcode scanner, and cash drawer) for just $1,300—a price that provides full ownership and all necessary equipment to run your store efficiently.
Unlike some competitors who use support contracts as a way to lock you into ongoing fees, BCSS offers free software updates. Other vendors will claim to provide "free software updates with paid annual support," but in reality, they deny all updates and support services if those annual fees are not paid. With BCSS, once you own the software, you have access to all updates at no additional cost.
Customer support is also free via email, and we offer training videos and a detailed user guide to ensure you can make the most out of your consignment software. We believe that our clients should have the tools they need to succeed without being burdened by unnecessary costs or restrictive contracts.
When you purchase BCSS, you own it. Unlike other software vendors who add restrictions to transferring or selling their programs, BCSS ensures that the first copy of the software is the property of the purchaser. Competitors like Resaleworld claim that their software can be resold, but they take most (if not all) of the proceeds from the sale as a "commission," negating any benefits to the seller.
Wilson at Conpro has been known to misrepresent his software's resale terms, claiming that it can be sold freely, but in reality, it can only be sold to someone purchasing your business—who must then keep the original name, address, and phone number associated with the software. This hidden clause significantly limits the flexibility and value of their software for store owners.
While many competitors are run by solo programmers or small teams, BCSS is supported by a dedicated team of specialists who handle sales, customer support, and technical inquiries. This ensures that support is consistent, available, and not reliant on the availability of a single person. For example, Wilson at Conpro is the sole developer of his software, which raises concerns about the longevity and reliability of support when it's needed most.
BCSS assigns a personal support representative to each account, ensuring you always have a reliable point of contact. Support is only charged when it is provided—meaning if you never need assistance, you never pay for it. We believe that this transparent and fair approach aligns with our commitment to honest customer service.
BCSS treats customers with respect and fairness, offering generous policies like live demos before purchase, free software updates without strings attached, and no hidden fees. In contrast, other vendors have openly stated that they "fire" customers who are deemed too costly or difficult to support. There have been incidents where users who asked too many questions had their licenses revoked and were told they needed to purchase the software again to regain access.
Our policies ensure that our clients feel supported and empowered. Free training resources, honest terms of use, and transparent pricing are at the core of our business values.
Some competitors use outdated programming languages like Visual Basic and lightweight databases like MS Access, which are intended for home use. For example, Conpro’s software is built on these older technologies, raising concerns about its reliability for commercial use. BCSS, on the other hand, is built using FoxPro 9.0—a robust, integrated language and database that provides reliable performance for commercial operations.
While Microsoft no longer officially supports FoxPro, independent developers continue to maintain and enhance the language, ensuring that BCSS remains secure, functional, and efficient for all users.
Another benefit of BCSS is our independence from credit card processing contracts. Some competitors require that you use their credit card processing service, which often includes a hidden kickback to the vendor—resulting in higher processing fees for your store. BCSS, however, allows you to choose any card processing service that best fits your needs, without hidden costs or restrictions.
Because BCSS is not "integrated" with credit card processing, it simplifies PCI compliance and gives store owners more flexibility in how they handle payments.
Unlike vendors who require you to purchase labels exclusively from them (often at a higher markup), BCSS provides the freedom to use any labels that work with your equipment. This flexibility can save stores hundreds of dollars over time, particularly for those that use thousands of labels each year.
BCSS supports customizable barcode labels and price tags, making inventory tracking and sales processing smooth and efficient. By allowing users to select their own labels, stores maintain control over their operations and costs.
BCSS adheres to strict ethical practices and respects all customers and competitors. We do not engage in spreading false information or fake reviews about other software vendors. Sadly, not all competitors share this commitment. In some cases, they have falsely claimed BCSS had an "F" rating with the BBB and misrepresented our business practices. We encourage all potential customers to verify facts with independent, trusted sources before making their decision.
Our A+ rating with the BBB and our long history of providing excellent software and customer support speak for themselves. We believe that by treating our clients fairly, providing honest information, and offering transparent pricing, BCSS will continue to stand out as the best choice for consignment software.
In an industry where some competitors inflate prices, charge hidden fees, and rely on fake reviews to discredit others, BCSS stands apart with honest, transparent practices. From our fair pricing to our comprehensive support and quality software, BCSS remains committed to offering the best value in consignment software.
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