Consignment Shops Don't Need Sales Receipts

Do You Really Need a Thermal Receipt Printer?

Patrons of consignment stores know they are purchasing used goods. If it has been adequately disclosed that 'all sales are final', buyers may be satisfied with the credit-card transaction receipt or no receipt at all, since merchandise cannot be returned.

Successful shops address the issue of disallowing returns first by accepting consignments that have good resale value - good color, condition, style, demand, etc. This practice of course increases the probability of customer satisfaction which in turn reduces the likelihood of demands for refunds.

Those who frequent consignment stores are accustomed to 'no-return policies' and shop accordingly by closely inspecting articles prior to purchase and accepting the risk that an item might break or tear once it's out the door (because it's used!). They may be largely willing to accept such terms in exchange for big dollar savings.

Not allowing returns simplifies operations for the store owner and each proprietor of course can determine how strict they will be. 'No returns' though avoids the additional work of processing and accounting for refunds which in turn reduces the possibility of errors.

Moreover, shoppers may be satisfied with credit-card transaction receipts (or hand-written receipts) which also give the clerk something to 'hand' to buyers as a way of satisfying the desire for written proof of purchase.

With Best Consignment Shop Software when a receipt is required, one may be printed on a full sheet of paper using a standard laser-style (ink) printer. Such a receipt will include the same information as the 3" thermal receipt (store name, address, phone, date, invoice #, buyer's information (optional), items purchased, quantity, prices, tax, total, pay method (credit card, cash, check, etc.), amount paid, change due (if any) and slogans (like "Thank you for shopping with us!").

After all is said and done, it may not be necessary for a store to spend upwards of $300+ for a dedicated thermal receipt printer, and to pay for rolls and rolls of receipt paper over time - if patrons will be content with no receipt or the options mentioned herein.

Of course, establishments selling a mix of new and used goods may wish to have a receipt printer.

Typically, a cash drawer is connected to the receipt printer and opens when a receipt is printed. In the absence of a receipt printer, with BCSS, the cash drawer can be connected directly to the computer and opened with the press of a keyboard key.

A Step Above

Your conversation with a sales rep at Best Consignment Shop Software will be decidedly different in that he or she will ask questions first, then help you decide the minimum needed to get started.

BCSS is tiered in price and features, and moving up from one edition to the next only requires payment of the difference in prices.

Honesty and fairness are hallmark qualities that have helped BCSS help new store owners hit the ground running with the best chance at success. Talk to everyone else, then come home - to us.

Increase Font Size

With so much space on today's larger monitors it makes sense to increase the size of letters and numbers for better visibility.

Font refers to the size (height and width), weight (thickness relative to height), and style of letters and numbers. For our purposes, these instructions are in reference to the size of characters as they are displayed on computer monitors.

Examples of all of the fonts that are installed on the computer may be viewed by going to the control panel and selecting Fonts.

On that page, click on 'Adjust ClearType text' and confirm that the box is checked to turn on ClearType. Click next to move on to 'tune' the monitor. Windows will provide an opportunity set or reset the resolution of the monitor to its native setting and to choose between examples of text for best view.

Before proceeding, note that changes made here are 'global' in that the changes will affect the view of all programs used on the computer. In BCSS it may be necessary to widen screens to view all text. Keep in mind that enlarging font size in an area that is set in size may cause the letters and numbers to be too large to fit into the space.

Click on Set custom test size (DPI) (dots per inch). The default is 'Smaller'. 'Larger' in most situations might make text too large so if text is to be made larger, select 'Medium' and click Apply. It will be necessary to log off as the Windows user and log back in to see the effects. If the result is unwanted, return to this page and change the setting.

Font Sizes on BCSS Thermal Receipts

In BCSS, click on File then Program Setup then the Printers tab. Midway down the page are adjustments for FONT SIZE for receipt headers and text.

Font Sizes on BCSS Thermal Price Labels and Tags

In BCSS, click on File then Program Setup then the Printers tab. Near the bottom of the page in the 'Label-Printer' section, font sizes can be set for the stub of a two-part tear-off tag and the body of labels.

Font Density

The darkness of type is defined by the number of 'dots per inch' (DPI) within a given character. In a printer's properties (Start > Devices and Printers > right click > Printer Properties > Advanced) the density might be set as 'draft', 'normal', or 'best' as Quality Settings. Elsewhere in printer or document settings there may be settings for setting DPI. Some printers and print screens allow for choosing the density for each print job.

Printer ink can be saved by printing in grayscale or setting DPI to 150 or 300.