The Consignment Wish List in Best Consignment Software

What Is a Consignment Wish List?

A consignment wish list is a record maintained by consignment store owners of items that customers wish to purchase. This list is a valuable tool for keeping track of specific items that customers are searching for but are not currently available in-store. The list typically includes a description of the desired item, the category it belongs to, and any other relevant details such as condition, size, color, and more.

The Best Consignment Shop Software (BCSS) simplifies the process by offering an integrated wish list feature, making it easy to create, view, and manage customer requests for consignment items. Whether it's a particular piece of furniture, a designer handbag, or vintage clothing, the BCSS wish list feature helps store owners quickly match requests to incoming inventory.

How to Create a Wish List in BCSS

Creating a wish list entry in BCSS is straightforward. Follow these simple steps:

• Navigate to the main toolbar in BCSS and click on "New Wish List Entry."
• Fill in all necessary details for the requested item, including a thorough description, category, and any specific details (e.g., brand, size).
• Enter the customer's contact information to ensure they can be notified if a matching item becomes available.
• Once all information is entered, click "OK" to save the wish list entry.

The wish list feature is designed to be user-friendly, ensuring that all important details are recorded in a format that is easily searchable when new inventory arrives.

Viewing and Matching Wish List Requests

To view the wish list, click on the "View Wish List" button located on the main toolbar. The view window contains two tables:

• Upper Table: Displays a complete list of all current wish list requests from customers. Each entry shows the requested item's details.
• Lower Table: Shows potential inventory matches based on the selected criteria. You can switch between matching items by either category or by matching the description and details of the request.

This dual-table view makes it easy to check for items in stock that may fulfill a customer's wish list request. Simply click on a request to update the lower table with possible matches, ensuring that your customers never miss an opportunity to find what they are looking for.

Managing and Editing Wish List Entries

As store inventory changes, you may need to update or remove wish list entries. BCSS makes managing these entries a breeze. From the view window, you have the option to:

• Edit a Request: Select a request and click "Edit" to modify any details, whether it's a description, customer contact information, or preferences.
• Delete a Request: If an item is found or the customer no longer wishes to purchase the item, you can easily delete the entry from the list.

The BCSS wish list feature allows for seamless management of customer requests, making it simple to keep your list accurate and up to date.

Using the Wish List to Boost Sales

The wish list is not only a tool for tracking customer requests but also a powerful sales tool. When a match is found between a customer's wish list request and an item in your inventory, BCSS enables you to open a New Sale Screen directly from the wish list view. The customer's details are pre-filled, and the matching item is added to the sale. From there, the sale can be processed as you would any other transaction, making it easy to fulfill requests and generate revenue.

By proactively managing your wish list, you can increase customer satisfaction, provide a personalized shopping experience, and boost sales.

Frequently Asked Questions (FAQs)

How Can I Add Multiple Requests for a Single Customer?

If a customer is looking for more than one item, you can create separate wish list entries for each item. This ensures that every request is properly tracked and increases the likelihood of matching each item to your inventory.

Can I Notify Customers When a Match Is Found?

Yes! When a match is found, you can quickly contact the customer using the information saved in their wish list entry. BCSS keeps all the necessary details at your fingertips, making communication easy and efficient.

What Types of Items Can Be Added to the Wish List?

Any item that customers may request can be added to the wish list. Whether it’s clothing, accessories, home decor, collectibles, or specialty items, BCSS makes it easy to record every request.

Get Started with BCSS's Wish List Feature

If you're ready to enhance your customer service and improve sales, try out the wish list feature in Best Consignment Shop Software. You can quickly record customer requests, match them to your inventory, and provide a personalized experience that keeps customers coming back. Download a Free Demo today to see how BCSS can transform the way you manage customer requests!