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BCSS Virtual: Online Account Access for Consignors
One of the standout features of the Best Consignment Shop Software (BCSS) Virtual Edition is the ability for consignors to access their account information online. This feature reduces the need for consignors to call or visit the shop to get updates about their items, saving both time and effort for the store staff and consignors alike.
How Consignor Online Access Works
With BCSS Virtual, store owners can grant consignors online access to their account details. The software uploads account information securely, allowing consignors to log in and view:
- Sales Records: A complete log of all their items sold, including the sale date, price, and any deductions.
- Account Balance: Real-time account information showing how much they’ve earned and what payments are pending.
- Inventory Status: A breakdown of all items still in stock, marked as sold, or returned.
These details help consignors stay updated on their inventory and earnings without needing to contact the shop directly.
Benefits of Online Access for Consignors
- Convenience: Consignors can log in at any time to see their account status, reducing phone calls and shop visits.
- Transparency: Having access to all sales and inventory records builds trust with consignors, as they can see all transactions in real time.
- Time-Saving: Shop owners and employees can focus on sales and customer service rather than spending hours answering account inquiries.
- Professionalism: Providing online access presents a modern and professional image, showing that your shop is committed to transparency and efficiency.
Monetizing Online Access for Your Shop
Providing consignors with online access can also be an additional revenue stream for your shop. Many consignment stores charge a small fee for online access—typically around $2 to $5 per month. However, some stores have reported charging as much as $10 per month for this feature. This helps offset the cost of the software and adds to shop revenue.
If you're considering offering this feature, it's a good idea to poll your consignors first to gauge their interest and willingness to pay for the convenience of online account access.
Reducing the Workload for Shop Owners
The online access feature is particularly beneficial for shop owners who spend significant time fielding phone calls from consignors inquiring about their sales. With consignors having access to their own information, the frequency of these calls decreases significantly. This means fewer interruptions and more time spent growing your business.
Additionally, having consignors check their own account status online can prevent the "chit-chat" effect, where a quick update turns into a long conversation, taking up valuable time and resources.
How to Get Started with BCSS Virtual Edition
Activating the online access feature in BCSS is straightforward. Simply designate which consignors should have access, and their account information will be securely uploaded. The information of consignors without online access will not be uploaded, saving time and resources.
Once set up, consignors will be able to log in securely through a web portal and access their account details. This provides a seamless experience for both you and your consignors.
Test the Consignor Online Access Feature
If you want to see how the online access feature works, you can try out a sample consignor account:
- URL: www.resell4.me
- User ID: 1
- Site ID: 1
- Password: consign
Frequently Asked Questions (FAQs)
What Is Consignor Online Access?
Consignor Online Access is a feature of BCSS Virtual Edition that allows consignors to log in and view their account details, including sales records, inventory status, and account balance, all from a secure web portal.
Is There an Extra Cost for This Feature?
While the BCSS Virtual Edition includes the ability to provide online access, some stores choose to charge consignors a small fee for the convenience of accessing their account information online.
How Secure Is the Online Access?
BCSS uses secure protocols to ensure that all consignor account information is safely uploaded and accessible only to authorized users.
Get Started with BCSS Today
Ready to reduce the workload on your shop staff and provide consignors with convenient online access? Download a Free Demo of BCSS Virtual Edition today to see how this feature can benefit your consignment shop.